1Acceptance of Terms
Welcome to Swappid. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and Swappid. We reserve the right to modify these Terms at any time, and your continued use of the platform constitutes acceptance of any changes.
2Services Description
Swappid provides a cryptocurrency exchange and swap platform that enables users to:- Buy, sell, and swap various cryptocurrencies
- Manage digital asset portfolios
- Execute peer-to-peer transactions
- Our platform is designed to provide secure, efficient, and user-friendly cryptocurrency services with near-instant settlements and competitive rates.
3User Eligibility
To use Swappid, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Not be located in a restricted jurisdiction
- Not be on any sanctions lists or prohibited from using our services
4Account Registration
To access certain features of Swappid, you must create an account. You agree to:- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
Important: Never share your password or two-factor authentication codes with anyone, including Swappid staff.
5KYC & Verification
Swappid is committed to preventing fraud, money laundering, and other illegal activities. We implement Know Your Customer (KYC) procedures that may require you to:
- Provide government-issued identification
- Verify your address through utility bills or bank statements
- Submit to identity verification processes
- Provide additional documentation as requested
Failure to complete KYC verification may result in limited access to platform features or account suspension.
6Transactions & Swaps
When executing transactions on Swappid:- All transactions are final and irreversible once confirmed on the blockchain
- You are responsible for ensuring the accuracy of transaction details
- Network fees may apply to all cryptocurrency transactions
- Swappid does not guarantee transaction execution at a specific price
- Market volatility may affect final transaction values
We strive to provide near-instant settlements, but processing times may vary based on network conditions and security checks.
7Fees & Charges
Swappid charges fees for certain services, including:
- Trading fees on cryptocurrency swaps
- Withdrawal fees for certain cryptocurrencies
- Premium feature subscriptions
All applicable fees are displayed before you confirm a transaction. We reserve the right to modify our fee structure with reasonable notice.
8Prohibited Activities
You agree not to:
- Use Swappid for any illegal activities or purposes
- Engage in market manipulation, fraud, or deceptive practices
- Attempt to gain unauthorized access to our systems
- Use automated tools or bots without authorization
- Violate any applicable laws or regulations
- Create multiple accounts to circumvent restrictions
- Engage in money laundering or terrorist financing
Violation of these prohibitions may result in immediate account termination and legal action.
9Intellectual Property
All content on Swappid, including logos, designs, text, graphics, and software, is the property of Swappid or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without explicit permission.
10Privacy & Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy.
By using Swappid, you consent to the collection and use of your information as described in our Privacy Policy, including data sharing with third-party service providers necessary for platform operation.
11Risk Disclosure
Cryptocurrency trading involves significant risk. You acknowledge and accept that:
- Cryptocurrency values can be highly volatile
- You may lose some or all of your investment
- Past performance does not guarantee future results
- Regulatory changes may impact cryptocurrency values
- Technical issues may affect platform availability
Warning: Only invest what you can afford to lose. Consider seeking professional financial advice before trading.
12Limitation of Liability
To the maximum extent permitted by law, Swappid shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or cryptocurrency.
Our total liability to you for any claims arising from your use of the platform shall not exceed the fees paid to us in the twelve months preceding the claim.
13Indemnification
You agree to indemnify and hold harmless Swappid, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your violation of these Terms
- Your violation of any applicable laws
- Your use of the platform
- Your infringement of any third-party rights
14Termination
We reserve the right to suspend or terminate your account at any time for:
- Violation of these Terms
- Suspicious or fraudulent activity
- Regulatory or legal requirements
- Extended periods of inactivity
You may close your account at any time by contacting our support team. Upon termination, you remain liable for any outstanding obligations.
15Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
16Dispute Resolution
Any disputes arising from these Terms or your use of Swappid shall be resolved through:
- Good faith negotiation between the parties
- Mediation if negotiation fails
- Binding arbitration as a final resort
You agree to waive any right to participate in class action lawsuits or class-wide arbitration.
17Changes to Terms
We may modify these Terms at any time. When we do, we will:
- Post the updated Terms on our platform
- Update the "Last Updated" date
- Notify you via email or platform notification for material changes
Your continued use of Swappid after changes constitute acceptance of the modified Terms.
18Contact Information
If you have any questions about this Privacy Policy, You can contact us:
Email: swappid@gmail.com
Support: support@swappid.com
Address: 180 Freedom Way, Lekki, Lagos.